FAQs

Hours

Monday-Friday 10am-6pm
Saturday 9am-5pm
Closed Sunday
Closed July 4

BPL REOPENING FAQs

While the BPL transitions through its reopening phases, please check back periodically for updated information. We ask that patrons wear a mask, gather materials, and check out.

Book Donations

Are you taking donations?
Currently, the library and the Friends of the library are not taking donations.  A plan to sanitize incoming donations is being developed.  The library will announce a date to resume the acceptance of donations via social media, website, and Constant Contact.

Bookmobile 

Is the bookmobile in service this summer?
Yes, the bookmobile is in service. You can find more information about services and stops on our Bookmobile page.  

Bus Passes

Are you selling bus passes?
Yes, the library will be selling bus passes and bus punch cards.

C19 Updates

Where can I get more information about C19 updates?
Please visit our COVID-19 Info & Resources page or the local Coronavirus Response Hub for more information.

Community Room

Is the Community Room available for use?
Use of the Community Room is currently unavailable.

Computer Lab

Is the Computer Lab available for use?
Use of the Computer Lab is currently unavailable.

Curbside

Will curbside still be open?
Yes! To continue safely serving our patrons, the curbside service will be available M-F from 11 am to 5 pm through October 15th.

  • Starting July 1, the service will transition to a park and pick up system. You will be able to park in a designated spot in the library parking lot, call or text the curbside help number (406) 927-9032 and have your holds checked out and brought to you without leaving your vehicle.
  • Can I come pick up my holds in the library instead?
    Yes! Once the library is open, you are free to come inside to pick up your holds from the holds shelf by the self-check machines.

Digitization Lab

Can I use the Digitization Lab to scan documents?
Use of the Digitization Lab is currently unavailable. BPL management is currently developing a way to undertake digitization requests from the public.

Genealogy Room

Can I use the Yellowstone Genealogy Room?
Use of the Yellowstone Genealogy Room is currently unavailable.

Hours of Operation

What are the hours of operation?
Monday through Friday: 10:00 am – 6:00 pm; Saturday 9:00 am – 5:00 pm; closed Sunday

Interlibrary Loan

Can I submit an interlibrary loan request?
The library is not currently accepting ILL requests, but expects to do so in the near future.

Will you announce when ILL requests are being taken again?
Yes! We will announce the date when it is decided and ILL requests will resume.

Masks

Do I have to wear mask at the Library?
It is the expectation that all users and staff wear a mask while inside the Library.

Newspapers and Magazines

Will you still have magazines and newspapers available to use in the library?
For the safety and health of our patrons, the Billings Public Library is discontinuing subscriptions of physical magazines and newspapers.

Pedal-Powered Bike Library

Is the Pedal-Powered Bike Library in service this summer?
The Pedal-Powered Bike Library is not in service this summer.

Programming

Is the library offering programming to the public?
Library staff are conducting programs online. Please visit our Calendar to see a schedule of online programs. In-person programming will not be offered, at this time.

Public Computers

Can I use a public computer at the library?
Use of public computers is currently unavailable.

Reading Spaces/Furniture

Can I sit and read in the library?
At this time, all reading and sitting spaces are unavailable. Furniture has been removed from these areas. Patrons sitting or lying on the floor will be asked once to discontinue this behavior. A second reminder will result in expulsion from the library for the day.

Research Help

Will there be someone available to answer my information questions?
Yes! You can call or come into the library during operating hours for assistance with access to library materials and information.

Will you still take major research requests?
Major research requests, such as those requiring extensive time or resources, must be sent through email to refdesk@billingsmt.gov. All requests will be reviewed by the Assistant Director and directed appropriately.

Safety

What is the library doing for safety measures?
The library has installed Plexiglas shielding at all service areas and floor markings throughout the building to guide the flow of traffic. Updated cleaning protocols have been implemented in every unit. All returned materials are sanitized before being placed on the shelves. It is the expectation that all patrons and staff wear a mask in the library. Capacity of visitors is continuously monitored by management.

Second Floor Conference Room

Can I use the Second Floor Conference Room?
Use of the Second Floor Conference Room is currently unavailable.

Senior Outreach

Are services being provided to seniors this summer?
Senior Outreach staff are working with community partners to develop services that meet current resident facility restrictions.

Stompin’ Grounds Café

Is the café open?
The café is open with limited seating space. Seating is available only for use by those who purchase items from the Stompin’ Grounds. All food purchased in the café must be consumed in the café area.

Study Rooms

Can I use a study room?
Use of Study Rooms is currently unavailable.

Teen Technology Lab

Is the Teen Tech Lab open?
Use of the Teen Tech Lab is currently unavailable.

Volunteers at the BPL

When can volunteers come back to the library?
Volunteers will be welcome back at the library when we open July 1.

How will volunteers stay safe as they help the library?
Volunteers must adhere to safety standards and protocols, including the use of PPE.