FAQs
Hours
The library building is open
Monday - Friday 9:00am - 8:00pm
Saturday 9:00am - 5:00pm
While the BPL transitions through various phases related to providing service during the Coronavirus pandemic, please check back periodically for updated information. Masks are encouraged for those 5 and older but are not required.
Book Donations
Are you taking donations?
The Friends of the library are taking donations, books may be brought to the Book Nook in the library and dropped off for the Friends.
C19 Updates
Where can I get more information about C19 updates?
Please visit our COVID-19 Info & Resources page or the local Coronavirus Response Hub for more information.
Community Room
Is the Community Room available for use?
Yes, the Community Room is available for use.
Computer Lab
Is the Computer Lab available for use?
Yes, the Computer Lab is available for use.
Curbside
Will curbside still be open?
No, Curbside services have been discontinued.
BPL Memory Lab
Can I use the Digitization Lab to scan documents?
The BPL Memory Lab is available by appointment only. Find more information on our BPL Memory Lab page.
Genealogy Room
Can I use the Yellowstone Genealogy Room?
The Yellowstone Genealogy Room is available for use. Find more information on our Genealogy Room page.
Hours of Operation
What are the hours of operation?
Library Hours are Monday - Friday 9:00am - 8:00pm, Saturday 9:00am - 5:00pm
Interlibrary Loan
Can I submit an interlibrary loan request?
Yes, we are currently accepting interlibrary loan requests.
Masks
Do I have to wear a mask at the Library?
We ask that patrons wear a mask in the library to protect themselves and the library staff. However, at this time masks are not required to use the library.
Newspapers and Magazines
Will you still have magazines and newspapers available to use in the library?
We have a limited amount of magazines and newspapers for use in the library. However, we do have 3 iPad stations set up for those who wish to read our digital magazine offerings while in the library.
Pedal-Powered Bike Library
Is the Pedal-Powered Bike Library in service during the summer?
The Pedal-Powered Bike Library is in service throughout the summer.
Programming
Is the library offering programming to the public?
Library staff are conducting public programs in the library. Please visit our Calendar to see a schedule of our programs.
Public Computers
Can I use a public computer at the library?
Yes. The library has 28 public computers available, sessions are limited to 2 hours a day and cannot be extended.
Research Help
Will there be someone available to answer my information questions?
Yes! You can call the library during operating hours for assistance with access to library materials and information.
Will you still take major research requests?
Major research requests, such as those requiring extensive time or resources, must be sent through email to refdesk@billingsmt.gov. All requests will be reviewed by the Assistant Director and directed appropriately.
Safety
What is the library doing for safety measures?
Updated cleaning protocols have been implemented in every unit.
Second Floor Conference Room
Can I use the Second Floor Conference Room?
Yes, the Second Floor Conference Room is available to use.
Senior Outreach
Are services being provided to seniors?
Senior Outreach staff are working with community partners to develop services that meet current resident facility restrictions.
Study Rooms
Can I use a study room?
Yes, the Study Rooms are available to use.
Teen Technology Lab
Is the Teen Tech Lab open?
The Teen Tech Lab is open, Lab hours are Tuesday - Friday 2:00pm - 5:00pm & Saturday 1:00pm - 5:00pm. Find more information on Our TECH Lab page.
Volunteers at the BPL
When can volunteers come back to the library?
Volunteers are welcome back in the library. Contact refdesk@billingsmt.gov for more information.